Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon Turner

Sharon Turner

June 18, 2024

5  out of  5 rating by Sharon Turner
"Erica with State Farm has been available to answer all my questions and has provided the best customer service. Thank you for assistance!"
Profile photo of Jacqueline Jamerson

Jacqueline Jamerson

June 3, 2024

5  out of  5 rating by Jacqueline Jamerson
"Shelly was absolutely wonderful. Her customer service skills was more than I could ever ask for. She is definitely your go to person at State Farm. She made sure I had everything I needed."
Profile photo of Soveyn Beauty

Soveyn Beauty

May 10, 2024

5  out of  5 rating by Soveyn Beauty
"Evangeline was phenomenal, she was very kind and patient while assisting me. I had several questions about the polices she had to offer and she kindly answered all of them in great detail. Thank you for providing exceptional service and support"
Profile photo of Talecia Boss

Talecia Boss

May 2, 2024

5  out of  5 rating by Talecia Boss
"My intake agent was Ms. Erica. She was friendly and very knowledgeable. She walked me through all the best options for me. She answered all of my questions, and I felt that she cared. I didn't feel rushed or pressured. I would recommend her to my family and friends for sure. By far, dealing with this insurance company was my best experience."
Profile photo of Kevin B

Kevin B

April 1, 2024

5  out of  5 rating by Kevin B
"Kimberly Taylor is an amazing agent. Her and her team are down to Earth and they have my life insurance, car insurance, and renters insurance. Forever my insurance agent!!!"
Profile photo of Tiffany Blockson

Tiffany Blockson

March 22, 2024

5  out of  5 rating by Tiffany Blockson
"I can say that everyone at Mrs. Taylor’s office is the bomb, I have to personally shout out Shelly. She has been on top of it any time I have an issue. She informs me of new information that would be beneficial to me and my girls. Kimberly Taylor’s office is so amazing and I wouldn’t give my business to no one but her. I just recently had my car stolen and State Farm along with the office took very great care of me. I had a rental the same day, my claim specialist kept me updated when my car was found, and it was another area that called to check on me and to make sure I was taken care of and to assure me that they had me. I have no complaints as they gave top tier service. Thank you Kim and office for doing an amazing job with taking care of your clients. Shelly I appreciate you and everything you do and have done for me and my family. 1000/10 for sure."
Profile photo of Sam Buchanan

Sam Buchanan

March 16, 2024

5  out of  5 rating by Sam Buchanan
"My name. Is samuel buchanan and I had the pleasure of speaking with Shelly. She has outstanding customer service skills and enlighten. My whole Day. Because I had a stressful day and After talking to her, made everything all right. Again? Great service skills. She yes, need more like Her in the world.❤️❤️❤️"
Profile photo of Sandra Carter

Sandra Carter

March 14, 2024

5  out of  5 rating by Sandra Carter
"Your agent, Mrs. LeShandra Carter, was very helpful, knowledgeable, kind, and patient in helping us. She gave us a quote that was well within our budget. It was like a breath of fresh air & a burden lifted off of us, due to her assisting us with the best auto & home bundle insurance quote we've ever had. Thank you so much, Mrs. are a great asset to this team!"
Profile photo of Sabel Hopkins

Sabel Hopkins

March 11, 2024

5  out of  5 rating by Sabel Hopkins
"Kim and her team are awesome! Great customer service and competitive rates."
Profile photo of Jeremy Shell

Jeremy Shell

March 5, 2024

5  out of  5 rating by Jeremy Shell
"Erica is phenomenal at what she does. She saved me so much money on the policy I had before switching to State Farm and she has been a great deal of help getting my customers insured as well. If you’re thinking about switching insurance, I would definitely give Erica a call today!"
Profile photo of Meikai Mapp

Meikai Mapp

March 4, 2024

5  out of  5 rating by Meikai Mapp
"Erica was very helpful and on point with meeting all needs! She was able to answer all need questions and provided valuable information."
Profile photo of Mrwhynot 345

Mrwhynot 345

March 4, 2024

5  out of  5 rating by Mrwhynot 345
"Mrs.Shay is the best with helping me,much love"
Profile photo of Regina Harris

Regina Harris

March 3, 2024

5  out of  5 rating by Regina Harris
"Shay has so many attributes for State Farm when I tell you she's a beast grounded and very knowledgeable about her job she's polite,professional and a woman of her word if she say she'll do something trust me she gets it done she's my preference when I call but the other ladies are nice too Ms.Kimberly Taylor Shay is definitely an asset to your team"
Profile photo of Kinsey Wilson

Kinsey Wilson

February 29, 2024

5  out of  5 rating by Kinsey Wilson
"Had a great customer service experience with Shay! Five stars for her ⭐️⭐️⭐️⭐️⭐️"
Profile photo of Willie Ewing

Willie Ewing

February 29, 2024

5  out of  5 rating by Willie Ewing
"Good customer service with Shay."
Profile photo of Audreyanna Wright

Audreyanna Wright

February 29, 2024

5  out of  5 rating by Audreyanna Wright
"Always a pleasure to interact with Ms Shay, she is a great customer service representative. 10/10!!!"
Profile photo of Brianna Wright

Brianna Wright

February 29, 2024

5  out of  5 rating by Brianna Wright
"Shay is so amazing . She takes her time and listen to all your needs"
Profile photo of jeanetta conley

jeanetta conley

February 29, 2024

5  out of  5 rating by jeanetta conley
"I have great experience with the State Farm Insurance company that I am with because whenever I need anything, I don’t know anything I normally get Shay Shay is a great person to talk to. She’s carrying and loving with the customers. I love my State Farm Insurance company."
Profile photo of erma morgan

erma morgan

February 27, 2024

5  out of  5 rating by erma morgan
"My experience with State farm & staff has been so pleasing & understanding.I have been with them for years.If u have a situation about ur bill, someone to help is just a phone call away & its settled within minutes.. Thanks to all the ladies & State Farm Ur kind & professional attitudes are Great!!!! Keep up the good work 👍Ms.Erma (Gillum )Morgan....."
Profile photo of Demond Williams

Demond Williams

February 26, 2024

5  out of  5 rating by Demond Williams
"Erica .. was an amazing person to work with. Thank you so much Ms.Erica"
Profile photo of Sheila Cannon

Sheila Cannon

February 13, 2024

3  out of  5 rating by Sheila Cannon
"This office is very slow about taking care of your business in A timely manner"
Profile photo of Yvonne Rhoades

Yvonne Rhoades

January 23, 2024

5  out of  5 rating by Yvonne Rhoades
"Called the office today to pay a bill and Summer was so very nice! I have been bounced around to several offices due to my original agent closing suddenly. I think I found a keeper with this office! Highly recommend"
Profile photo of Chanel Robinson

Chanel Robinson

January 11, 2024

5  out of  5 rating by Chanel Robinson
"Erica J. She is the best. She’s always a phone call away. She responds to everything no matter how little or big the question may be!"
Profile photo of angela bradfield

angela bradfield

January 10, 2024

5  out of  5 rating by angela bradfield
"Ms Shelly displayed totally professionalism.The phone was answered I'm pretty sure on the first ring🤩,that was a plus for me.A pleasant friendly voice behind the phone She listen well and took my change of information immediately.She offered other policies,and inquired about advance payments if I desired to. She was kind and courteous and she was slow to speak which means she listens very well and then she came back with a reply. She did not rush the phone call and share some other valuable information as well. Shelly is a keeper. She displayed the most professionalism. I have heard in a very long time with the representative over the phone.Thanks Ms Shelly for actually making my day be just a little bit better than what it was before .Ms Angela Bradfield"
Profile photo of Sedrick Milam

Sedrick Milam

December 18, 2023

5  out of  5 rating by Sedrick Milam
"The agent eboni was very friendly and helpful. She also help me find the right coverage for me!"