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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melvin Golden

February 27, 2026

5  out of  5
rating by Melvin Golden
"Very helpful friendly nice professional I am glad I met her...."
We responded:
"Welcome Melvin to our Kimberly Taylor Insurance Agency. We are so glad to have you as our State Farm family!!! "
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Karen Smith

February 26, 2026

5  out of  5
rating by Karen Smith
"Leshandra, is always on point whenever I speak with her. I would leave 100 stars if I could."
We responded:
"Thanks so much for our 5 star rating. We are only a phone call,text, or email away if you need anything from us."
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Cocoa

February 26, 2026

5  out of  5
rating by Cocoa
"10/10 I recommend!!!! Best customer service and very professional. I've been a client for several years they have always been reachable and will give you the best quote possible for your requirements . What a Blessing they are JOIN TODAY !!!!!!!"
We responded:
"Thanks so much for your kind words and your 5 star review. We believe in treating people how we want to be treated. So glad you are part of our Kimberly Taylor Insurance Agency family!!!"
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Amaya Miller

February 26, 2026

5  out of  5
rating by Amaya Miller
"Ms. Angela is phenomenal at her job. She was helpful, professional, and patient in helping me. She gave me a wonderful experience at this office. Customer service here is what made it an amazing experience."
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Ms. Angela provided you with such a phenomenal experience. Her helpfulness, professionalism, and patience are truly valued, and it’s great to know that our customer service made a positive impact on your visit. We appreciate your kind words and look forward to serving you again in the future!"
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LaRavia

February 26, 2026

5  out of  5
rating by LaRavia
"I’ve had my home and auto insurance with State Farm, and my experience has truly been smooth and reassuring. What I appreciate most is the level of professionalism and consistency. Anytime I’ve had questions about my coverage, billing, or policy details, they’ve taken the time to explain everything clearly so I fully understand what I’m paying for. Bundling my home and auto policies has also helped simplify my finances. It feels good knowing both my property and my vehicle are protected under one trusted company. The peace of mind that comes with reliable coverage is priceless, especially when life can be unpredictable. Customer service has been responsive, patient, and respectful — which matters a lot to me. Insurance isn’t just about policies; it’s about feeling supported when you need it most. Overall, I feel confident knowing I’m covered and taken care of. Highly recommend for anyone looking for dependable coverage and great service."
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Jaylen Clark

February 26, 2026

5  out of  5
rating by Jaylen Clark
"Shelly is both positive and direct and helped me with my needs."
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Veronica Williams

February 26, 2026

5  out of  5
rating by Veronica Williams
"I have gotten quotes from different companies and I was referred to Shae at Kimberly Taylors office. She has been an amazing help with getting me the coverage I need. Shae went through all the policy details and ensured me that I could always call in if I had any questions or concerns. Customer service is amazing. I highly recommend State Farm-Kimberly Taylor Office. Ask for Shae!"
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Detravia Green

February 26, 2026

5  out of  5
rating by Detravia Green
"Shelly is one of the best!!!! I appreciate everything she’s done for me and my family ❤️"
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MrsPE Winton

February 26, 2026

5  out of  5
rating by MrsPE Winton
"Shelly is absolutely wonderful!! She is patient and is very thorough in explaining everything!"
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Kalonnie Smith

February 26, 2026

5  out of  5
rating by Kalonnie Smith
"I went to State Farm to purchase Renters Insurance. Shae made the process smooth, simple and easy. Their rates are very affordable and Shae gives you all the information you need for your policies. I highly recommend doing business with Shae. Tell them I sent you!"
We responded:
"Welcome Kalonnie, we are delighted to cover your life, car, life, and short term disability insurance. The Kimberly Taylor Insurance Agency appreciates your business. We are blessed to have you as a valued customer!!!"
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Audreyanna Wright

February 26, 2026

5  out of  5
rating by Audreyanna Wright
"I had a great experience! Angela T. provided exceptional customer service—she was professional, friendly, and efficient. She answered all of my questions clearly and made the entire process smooth and stress-free. I truly appreciate her excellent service and would definitely recommend this business to others."
We responded:
"Thanks so much for your 5 star review!! Welcome to our State Farm Family!!!"
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Emmanuell Wright

February 26, 2026

5  out of  5
rating by Emmanuell Wright
"Thanks Angela for the excellent customer service very polite and very helpful"
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David Smith

February 26, 2026

5  out of  5
rating by David Smith
"Excellent customer service"
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kaylela curtis

February 26, 2026

5  out of  5
rating by kaylela curtis
"I love them! I have an excellent experience with them."
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Deangelo Bodyes

February 26, 2026

5  out of  5
rating by Deangelo Bodyes
"Shelly is always so nice and makes sure she takes care of all my needs."
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becky motton

February 25, 2026

5  out of  5
rating by becky motton
"Kimberly Taylor Associated have been outstanding to me and my family since we’ve joined them. We’ve been with them for years and had to leave at a time but they fought to get us back with amazing quotes and wonderful updates in regards to the quote. I’ll start first with Ms. Shay, she absolutely amazing. She’s most likely always available when needed and helps in every aspect to get you a good quote. Her team effort and care for her clients is beyond remarkable. I can’t get forget Ms. Shelly, she always answers with an uplifting spirit. She’s another agent that does outstanding and marvelous work as well. Ms. Shelly goes beyond to make sure you’re payments are update , any upcoming deals or fair quotes, ways to get discounts and always remind us to let someone know to aware my peers of their success and get others to join. These two women have helped me tremendously with quotes on almost 6 cars , amazing life insurance policies for my mom and and great rental insurance with good benefits. Need insurance Kimberly Taylor State Farm is the route to take. You will not be disappointed."
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Christopher Fleming

February 24, 2026

5  out of  5
rating by Christopher Fleming
"I had extreme pleasure with Angela today, she answered all my questions and concerns. Will recommend her to family and friends."
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Markeisha Wallace

February 21, 2026

5  out of  5
rating by Markeisha Wallace
"Shelly was absolutely amazing! From the moment I walked into State Farm, she made the entire process smooth and stress-free. She helped me start my new policy and handled several additional changes with patience, professionalism, and genuine care. Shelly took the time to explain everything clearly, answered all my questions without rushing me, and made sure I felt confident about my coverage before I left. Her customer service was top-tier, and you can truly tell she cares about her clients. If you need assistance at State Farm, Shelly is the one to see! Thank you for such an outstanding experience."
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Jay Odell

February 21, 2026

5  out of  5
rating by Jay Odell
"She was very great at assisting me. Literally answered every question I had and even went into detail about certain things I needed help understanding! I really appreciated that."
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Anthony Banks

February 20, 2026

5  out of  5
rating by Anthony Banks
"Im always pleased with the timely manner, the politeness, and the way they all handle my insurance questions or problems. Ive gotten money back after a wreck and when I did not have enough they gave me grace.🙏🏿"
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Avis Donaldson

February 19, 2026

5  out of  5
rating by Avis Donaldson
"Agent was able to address all of my concerns , explored several options for me to choose from, and assisted me in finding the best coverage for my personal needs. Kudos!"
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Jd Mcnary

February 17, 2026

5  out of  5
rating by Jd Mcnary
"I have great experience when I go in the office to pay my bills with Angela.She is very patient with me I will recommend Angela to my family and friends. Mr. JD"
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Michelle Matthews

February 9, 2026

5  out of  5
rating by Michelle Matthews
"I had the extreme pleasure of speaking with Angela today. She was so kind and personable. She answered all of my questions & concerns. She was so patient & understanding of what I was needing and got me the best quotes/rates for my family due to me transferring my home & auto policies to State Farm. If you ever need help with changing or updating your insurance, please allow Angela to assist you with your home, auto & life insurance needs! She will definitely take great care of you!"
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Ella Davis

February 5, 2026

5  out of  5
rating by Ella Davis
"Shelly was such a great help and so kind and pleasant. Would highly recommend her to anyone."
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Michael Thomas

February 2, 2026

5  out of  5
rating by Michael Thomas
"Great customer service and always able to assist with my policy in a timely manner."