State Farm® Insurance Agent Kimberly Taylor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kaime Gadson
September 10, 2024
5
out of
5
rating by Kaime Gadson
"Kimberly Taylor, and more importantly her staff, especially Ms Frida treated me respect and handled my case with care. Frida responded to me directly with my inquiry and was professional in doing so. I’m happy I’m with them and State Farm. I will be continuing my service because of Frida and the other staff members of Kimberly Taylor."
We responded:
"Thanks so much Kaime for your 5 star review. I am so glad Frida gave you excellent customer service and great response time. Here at the Kimberly Taylor Insurance Agency we take pride in providing our customers with the best care we can provide!!! We appreciate your business."
Metro Myron
August 4, 2024
5
out of
5
rating by Metro Myron
"Very good experience fully covered"
We responded:
"Thanks so much for your 5 star 🌟 rating review. At the Kimberly Taylor Insurance Agency we take pride in taking of our customers and giving them a great experience!!!! Thanks so much for trusting us with your life insurance as well as your car insurance!!!"
Sharon Turner
June 18, 2024
5
out of
5
rating by Sharon Turner
"Erica with State Farm has been available to answer all my questions and has provided the best customer service. Thank you for assistance!"
We responded:
"Thanks so much Sharon for your 5 star review. I am so glad Erica was able to provide you excellent customer service and answer all your questions. Here at the Kimberly Taylor Insurance Agency you are not just another customer you are part of our State Farm Family and we are blessed to have you."
Jacqueline Jamerson
June 3, 2024
5
out of
5
rating by Jacqueline Jamerson
"Shelly was absolutely wonderful. Her customer service skills was more than I could ever ask for. She is definitely your go to person at State Farm. She made sure I had everything I needed."
We responded:
"Thanks so much for your 5-star review. I am so glad that you received excellent customer service from Shelly. We are so glad to have you part of State Farm Family!!! We are always here if you need anything."
Soveyn Beauty
May 10, 2024
5
out of
5
rating by Soveyn Beauty
"Evangeline was phenomenal, she was very kind and patient while assisting me. I had several questions about the polices she had to offer and she kindly answered all of them in great detail. Thank you for providing exceptional service and support"
We responded:
"Thank you so much for your 5 star review. The Kimberly Taylor State Farm Insurance Agency is so glad to have you as our valued customer and Insurance family. Welcome!!!"
Talecia Boss
May 2, 2024
5
out of
5
rating by Talecia Boss
"My intake agent was Ms. Erica. She was friendly and very knowledgeable. She walked me through all the best options for me. She answered all of my questions, and I felt that she cared. I didn't feel rushed or pressured. I would recommend her to my family and friends for sure. By far, dealing with this insurance company was my best experience."
We responded:
"Thanks so much Talecia, welcome to our Kimberly Taylor State Farm Agency family. We are so glad to have you!!! I am glad Erica was able to give you a great experience; here we take pride in taking great care of our customers. Thanks so much for your 5 🌟 rating!!!"
Kevin B
April 1, 2024
5
out of
5
rating by Kevin B
"Kimberly Taylor is an amazing agent. Her and her team are down to Earth and they have my life insurance, car insurance, and renters insurance. Forever my insurance agent!!!"
We responded:
"Thanks so much Kevin for your 5 star rating. The Kimberly Taylor Insurance Agency is so grateful to have you as our valued customer. You know if you need us we are only a phone call or text away!!! "
Tiffany Blockson
March 22, 2024
5
out of
5
rating by Tiffany Blockson
"I can say that everyone at Mrs. Taylor’s office is the bomb, I have to personally shout out Shelly. She has been on top of it any time I have an issue. She informs me of new information that would be beneficial to me and my girls. Kimberly Taylor’s office is so amazing and I wouldn’t give my business to no one but her. I just recently had my car stolen and State Farm along with the office took very great care of me. I had a rental the same day, my claim specialist kept me updated when my car was found, and it was another area that called to check on me and to make sure I was taken care of and to assure me that they had me. I have no complaints as they gave top tier service. Thank you Kim and office for doing an amazing job with taking care of your clients. Shelly I appreciate you and everything you do and have done for me and my family. 1000/10 for sure."
We responded:
"Thanks so much Tiffany for your 5 star review, you have definitely became one of our close State Farm Family members. I am so glad to help and be able to serve you and make sure you are properly covered. We take pride in giving great customer service and try to live by the motto treat others how you want to be treated. I definitely try to instill in my team. We are glad to have you!!!"
Sam Buchanan
March 16, 2024
5
out of
5
rating by Sam Buchanan
"My name. Is samuel buchanan and I had the pleasure of speaking with Shelly. She has outstanding customer service skills and enlighten. My whole Day. Because I had a stressful day and After talking to her, made everything all right. Again? Great service skills. She yes, need more like Her in the world.❤️❤️❤️"
We responded:
"Thanks so much for your star 🌟 rating Mr. Samuel, here at the Kimberly Taylor State Farm Agency you are family. I am so glad Shelly was able to brighten your day!!! We definitely want to impact the world and give great customer service!!! We appreciate your business."
Sandra Carter
March 14, 2024
5
out of
5
rating by Sandra Carter
"Your agent, Mrs. LeShandra Carter, was very helpful, knowledgeable, kind, and patient in helping us. She gave us a quote that was well within our budget. It was like a breath of fresh air & a burden lifted off of us, due to her assisting us with the best auto & home bundle insurance quote we've ever had. Thank you so much, Mrs. Carter...you are a great asset to this team!"
We responded:
"Thanks so much Ms. Sandra for your 5 star. Here at Kimberly Taylor State Farm Agency we always strive to give you the best car and home insurance rate. I am definitely blessed to have Leshandra part of our amazing team. I am so glad she was able to help you. We are glad to have you as our valued customer!!!"
Sabel Hopkins
March 11, 2024
5
out of
5
rating by Sabel Hopkins
"Kim and her team are awesome! Great customer service and competitive rates."
We responded:
"Thanks so much Ms. Sabel for your 5 star rating. We appreciate your business and for the chance to protect you and your family with life insurance as well as your car insurance. Here at the Kimberly Taylor Insurance Agency, you are part of our family!!!!"
Jeremy Shell
March 5, 2024
5
out of
5
rating by Jeremy Shell
"Erica is phenomenal at what she does. She saved me so much money on the policy I had before switching to State Farm and she has been a great deal of help getting my customers insured as well. If you’re thinking about switching insurance, I would definitely give Erica a call today!"
We responded:
"Thanks so much Jeremy for your 5 star review. I am so glad Erica was able to save you money by switching to us. Welcome to our Kimberly Taylor State Farm Agency Family and if you need anything we are only a phone call or text away. "
Meikai Mapp
March 4, 2024
5
out of
5
rating by Meikai Mapp
"Erica was very helpful and on point with meeting all needs! She was able to answer all need questions and provided valuable information."
We responded:
"Thank you so much Mr. Meikai for your 5 star review. We appreciate your business, and I am so glad Erica was able to give you excellent customer service. Here at the Kimberly Taylor Insurance Agency we are only a phone call away if you need anything!!!!"
Mrwhynot 345
March 4, 2024
5
out of
5
rating by Mrwhynot 345
"Mrs.Shay is the best with helping me,much love"
We responded:
"Thank you so much for your 5 star review. We appreciate your business and are so glad to have you as our valued customer!!!"
Regina Harris
March 3, 2024
5
out of
5
rating by Regina Harris
"Shay has so many attributes for State Farm when I tell you she's a beast grounded and very knowledgeable about her job she's polite,professional and a woman of her word if she say she'll do something trust me she gets it done she's my preference when I call but the other ladies are nice too Ms.Kimberly Taylor Shay is definitely an asset to your team"
We responded:
"Here at the Kimberly Taylor State Farm Agency we pride ourselves on giving a good customer service experience. I am definitely more than blessed to have Shay as part of my amazing team. She is indeed a treasure. So glad your part of our insurance family!!!"
Kinsey Wilson
February 29, 2024
5
out of
5
rating by Kinsey Wilson
"Had a great customer service experience with Shay! Five stars for her ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thanks so much for your 5 star 🌟 review. I am so glad Shay was able to to give you a great customer service experience. "
Willie Ewing
February 29, 2024
5
out of
5
rating by Willie Ewing
"Good customer service with Shay."
We responded:
"thanks so much Willie for your 5 star review. i am glad you had a great customer service experience with Shay. I am definitely blessed to have her part of my team."
Audreyanna Wright
February 29, 2024
5
out of
5
rating by Audreyanna Wright
"Always a pleasure to interact with Ms Shay, she is a great customer service representative. 10/10!!!"
We responded:
"Thanks so much for your 5 star review!! Welcome to our State Farm Family!!!"
Brianna Wright
February 29, 2024
5
out of
5
rating by Brianna Wright
"Shay is so amazing . She takes her time and listen to all your needs"
We responded:
"Thanks so much for your 5 star review"
jeanetta conley
February 29, 2024
5
out of
5
rating by jeanetta conley
"I have great experience with the State Farm Insurance company that I am with because whenever I need anything, I don’t know anything I normally get Shay Shay is a great person to talk to. She’s carrying and loving with the customers. I love my State Farm Insurance company."
We responded:
"Thanks so much Ms Jeanette for your long relationship with us, you are part of our State farm Family. We appreciate you for trusting us to protect your home, life insurance, as well as your cars. We definitely will always be here if you need us for anything."
erma morgan
February 27, 2024
5
out of
5
rating by erma morgan
"My experience with State farm & staff has been so pleasing & understanding.I have been with them for years.If u have a situation about ur bill, someone to help is just a phone call away & its settled within minutes.. Thanks to all the ladies & State Farm Ur kind & professional attitudes are Great!!!! Keep up the good work 👍Ms.Erma (Gillum )Morgan....."
We responded:
"Thanks so much Ms. Erma we are so glad to have you as our Kimberly Taylor State Farm family. We appreciate your business and glad we were able to explain your questions in a timely matter. We are only a phone call away if you need anything!!!"
Demond Williams
February 26, 2024
5
out of
5
rating by Demond Williams
"Erica .. was an amazing person to work with. Thank you so much Ms.Erica"
We responded:
"The Kimberly Taylor Insurance Agency are so glad that you trusted us to provide your life insurance coverage for you as well as your children. We are glad to have you and thanks so much for your 5 star review."
Sheila Cannon
February 13, 2024
3
out of
5
rating by Sheila Cannon
"This office is very slow about taking care of your business in A timely manner"
We responded:
"I do apologize that you had this experience, and I will be reaching out to you to discuss."
Yvonne Rhoades
January 23, 2024
5
out of
5
rating by Yvonne Rhoades
"Called the office today to pay a bill and Summer was so very nice! I have been bounced around to several offices due to my original agent closing suddenly. I think I found a keeper with this office! Highly recommend"
We responded:
"Thanks so much Ms. Yvonne for your 5 star review we are so delighted that you are part of our State Farm Family. We are so glad to have you and we promise to always take great care of you!!!!"
Chanel Robinson
January 11, 2024
5
out of
5
rating by Chanel Robinson
"Erica J. She is the best. She’s always a phone call away. She responds to everything no matter how little or big the question may be!"
We responded:
"Thanks so much for your 5 star review . Welcome to the Kimberly Taylor State Farm Agency, here you will be treated like family. Thank you so much for allowing us to insure your rental homes, as well as your home, and car insurance. We are just a phone call or text away if you need anything!!! "