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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kem Woods

November 12, 2025

5  out of  5
rating by Kem Woods
"I have to say everyone has always been very professional, pleasant to talk to and most of all they always take care of business for me. Great staff. Thank yall for al you do. Ps once I start getting more discounts and saving yall will be almost perfect 🤩"
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Asia Tinnin

November 11, 2025

5  out of  5
rating by Asia Tinnin
"I spoke to Shelly regarding a payment matter. Shelly was not only professional but pleasant and the concern I called about was resolved. An apology was offer for the miscommunication and as a customer I am appreciative."
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Grifflon Randle

November 10, 2025

5  out of  5
rating by Grifflon Randle
"I give this office 5 stars because of their dedication , rapid responses and low payment . Great job !"
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Kisha Whittier

November 9, 2025

5  out of  5
rating by Kisha Whittier
"If you want the best quotes I highly recommend Crystal. She is definitely the best and will go the extra mile to help you with the quote you deserve before leaving!!!"
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Raven Phillips

November 7, 2025

5  out of  5
rating by Raven Phillips
"Shay was very detailed and thorough in explaining everything with me!! I will deal with her personally from now on!!"
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Lentisha Fifer

November 7, 2025

5  out of  5
rating by Lentisha Fifer
"Crystal gave us competitive rates, and did a great job with giving us lots of information for our quote."
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vanessa campbell

November 7, 2025

5  out of  5
rating by vanessa campbell
"It was a pleasure working with Shelly! She went above and beyond to see that I was covered in every area, and at the best rate possible! I will definitely recommend her to anyone! She is the absolute best!"
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Polly Hackworth

November 6, 2025

5  out of  5
rating by Polly Hackworth
"Ms Kimberly Taylor and her crews are very nice and professional… Thank y’all and God Bless"
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Amanda Kendall

November 6, 2025

5  out of  5
rating by Amanda Kendall
"Crystal was so helpful today providing me with quotes for home and auto insurance. Very quick to respond and extremely available. Would definitely recommend 10/10."
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Connie Cason

November 5, 2025

5  out of  5
rating by Connie Cason
"Sales Representative was very polite and knowledgeable of State Farm policy. I look forward to recommending to others"
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Candice Rhea

November 4, 2025

5  out of  5
rating by Candice Rhea
"Angela is absolutely AMAZING, I had a few questions about my billing and policy renewal and she took the time to address all my concerns and explain what was going on. She’s sweet as can be and has EXCELLENT customer service skills!!"
We responded:
"Welcome to the Kimberly Taylor Insurance Agency! We truly value you and appreciate your kind words. We're so glad Angela could assist you with your billing and policy renewal questions. She takes great pride in providing excellent customer service, and your feedback means a lot to us. Thank you for choosing us for your vehicle insurance needs!"
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Paige Kee

October 30, 2025

5  out of  5
rating by Paige Kee
"Working with Shelly was such a wonderful experience. Talking to her felt like catching up with a lifelong friend—she was warm, approachable, and genuinely easy to talk to. Shelly was incredibly helpful and provided insightful guidance every step of the way. I truly appreciated her professionalism and personal touch!"
We responded:
"Welcome to the Kimberly Taylor Insurance Agency! We truly value your business and are delighted to hear about your wonderful experience with Shelly. She always strives to provide warm, approachable, and professional service, and your kind words mean a lot to us. Thank you for choosing us, and we look forward to continuing to support your insurance needs!"
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Lisa Johnson

October 29, 2025

5  out of  5
rating by Lisa Johnson
"I can truly say they are the friendliest insurance company. You can count on them to help you with all your insurance needs."
We responded:
"Thanks so much Lisa for being a part of the Kimberly Taylor Insurance Agency family. We are so glad to have you as a valued customer, and we appreciate your business. Thanks for your 5 star review."
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NÅTÛRÊ'S ÑiK (ÑiK'S-ÑÅTÛRÈ)

October 21, 2025

5  out of  5
rating by NÅTÛRÊ'S ÑiK (ÑiK'S-ÑÅTÛRÈ)
"Angela was the most professional & patient person I have encountered in quite some time. I appreciate the time she took to research & explain the questions about insurance & update the needed information as we went along. Thank You, your kindness & professionalism made the process non-stressful!"
We responded:
"Welcome to the Kimberly Taylor Insurance Agency! We truly value you and appreciate your thoughtful feedback. We're so glad Angela's professionalism, patience, and kindness made the insurance process smooth and stress-free for you. Thank you for trusting us with your insurance needs!"
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Markesha Burnside

October 9, 2025

5  out of  5
rating by Markesha Burnside
"I just love ms.sha so much she is really nice and she take her time and she dnt rush .and she don't call me when it's time to pay my bill because she no I am going to pay It.thanks so much sha"
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Garriet Hodges

October 3, 2025

5  out of  5
rating by Garriet Hodges
"Tia was very helpful and knowledgeable with assisting me on life policies."
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Taylor Eskridge

October 3, 2025

5  out of  5
rating by Taylor Eskridge
"Shea provied excellent service and explained everything clearly.give shea a call"
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Jamaria Williams

October 3, 2025

5  out of  5
rating by Jamaria Williams
"Shea was amazing to work with, super helpful professional, and made everything simple. Highly recommended!"
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Tae (Hyper.face.tae)

October 3, 2025

5  out of  5
rating by Tae (Hyper.face.tae)
"Shea was amazing and super helpful,friendly and made getting insurance quick and easy !"
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Zyon Roberson

October 3, 2025

5  out of  5
rating by Zyon Roberson
"Great experience! Shea was very professional and explained everything clearly .she made the process simple and stress free and I feel confident knowing I’m covered. Highly recommend !"
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Mariie

October 3, 2025

5  out of  5
rating by Mariie
"She’s is amazing ! Outstanding customer service"
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Shanzerica Brown

October 3, 2025

5  out of  5
rating by Shanzerica Brown
"Great customer service"
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Melo Staples

October 3, 2025

5  out of  5
rating by Melo Staples
"Good price and amazing customer service 10/10"
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Mario Townsel

October 2, 2025

5  out of  5
rating by Mario Townsel
"Shelly Carter is absolutely amazing! Caring, considerate, and always willing to go the extra mile. She makes sure she treats you like family and not just a client. I’m so grateful to have her as my insurance agent!"
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Henry Albright

September 30, 2025

5  out of  5
rating by Henry Albright
"Shea is great at her profession I was in and out with the coverage I needed"