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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cedric Smith

September 11, 2026

5  out of  5
rating by Cedric Smith
"Shelly is always helpful and in good spirit every time I call she even got me to add health insurance.Thanks Shelly keep up the Good work she should be employee of the Year if it was up to me"
We responded:
"Hi Cedric, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Kimberly Taylor, Your State Farm Agent "
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Kesia Smith

September 11, 2026

5  out of  5
rating by Kesia Smith
"You guys do an awesome job! My representative Shelly was very knowledgeable, friendly, and professional! She took care of me within a few minutes! Keep up the great work!"
We responded:
"Wow, thank you for the 5-star review, Kesia! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Cameron Saines

September 11, 2026

5  out of  5
rating by Cameron Saines
"I had such a great experience working with Trinity at Kimberly Taylor State Farm! She helped me get everything taken care of quickly and made the whole process simple. Her customer service was amazing, and she was so easy to talk to. If you need help with your insurance, definitely ask for Trinity!"
We responded:
"Cameron, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Collierville insurance team! - Your State Farm Agent, Kimberly Taylor "
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henry robinson

September 4, 2026

5  out of  5
rating by henry robinson
"I had an amazing experience working with Angela"
We responded:
"Thank you for the 5-star review of Kimberly Taylor’s team - we really appreciate your kind words! "
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Alexcia Warren

September 4, 2026

5  out of  5
rating by Alexcia Warren
"I had an amazing experience with Crystal Booth! She was very patient throughout my car buying process and even drove back to work during her after hours just to get my car insured!!! I’m so beyond blessed and grateful to have worked with her. I would give 10 stars if I could, her going above and beyond was amazing!!!"
We responded:
"Alexcia, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Kimberly Taylor and Team "
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Suhei Garcia

September 2, 2026

5  out of  5
rating by Suhei Garcia
"Buen team muy comunicativas especial shelly"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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T Robb

September 2, 2026

5  out of  5
rating by T Robb
"Phenomenal experience. Shelly(sp?), my representative, was awesome. She was very patient, knowledgeable, and thorough. I will be referring people to her."
We responded:
"Thanks you so much for your 5 star rating. Welcome to our Kimberly Taylor Insurance Agency!!! We appreciate your business and referrals."
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William Jones

September 2, 2026

5  out of  5
rating by William Jones
"Shelly and Shea are always so helpful whenever I call or visit. I would highly recommendto them to anyoneI know."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Collierville insurance team. "
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Randy Sandlin

September 2, 2026

5  out of  5
rating by Randy Sandlin
"Kimberly and her staff are the best!! They have taken great care of my family and all of our needs!! Extremely pleasant to deal with and they ALWAYS take care of what they say they are going to do!! I highly recommend them!! I absolutely love them!!"
We responded:
"Thank you so much for the 5 stars, Randy! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Madison Chandler

August 31, 2026

5  out of  5
rating by Madison Chandler
"Great customer service very helpful Trinity was very helpful."
We responded:
"Madison, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Collierville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Kimberly Taylor and Team "
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Jessica Horn

August 31, 2026

5  out of  5
rating by Jessica Horn
"Very nice people. Lovely conversation. I know they'll take care of me"
We responded:
"Thank you so much for the 5 stars, Spectrum! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Destaney Hopkins-Brown

August 31, 2026

5  out of  5
rating by Destaney Hopkins-Brown
"Shelly Carter was such a great help. I would highly recommend her help to anybody. Great experience"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Kimberly Taylor’s team. "
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Dee Millz

August 31, 2026

5  out of  5
rating by Dee Millz
"Ms Shelly was so nice and professional, she was also very helpful and that made me feel good."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Collierville. "
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Angela Tillmon

August 31, 2026

5  out of  5
rating by Angela Tillmon
"Shelly Carter is a delight to work with very friendly, knowledgeable and professional"
We responded:
"Wow, thank you for the 5-star review, Angela! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Erika J

August 27, 2026

5  out of  5
rating by Erika J
"The staff is very courteous, knowledgeable and professional in all aspects. No matter how many times I have to call in, they are always ready to help."
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Ida R

August 27, 2026

5  out of  5
rating by Ida R
"Whenever I need help, Shay is the one I call. Kimberly lets her handle our business and I love it. She is always professional and business like. I never have to call over and over. We love both of them."
We responded:
"Thanks so much for the fantastic rating, Ida! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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starlet evans

August 27, 2026

5  out of  5
rating by starlet evans
"I had storm damage, with a hole in my roof that allowed me to see the sky . I called Kimberly and with in a hour the contractor she recommended made contact with me. The work began that evening and the team finished up the following day. Thank you so much, it pays to know the right people"
We responded:
"Thank you so much for the 5 stars, starlet! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Dede’s Gaming Ent.

August 26, 2026

5  out of  5
rating by Dede’s Gaming Ent.
"No matter what my call is concerning Shelly Carter is very knowledgeable and professional in getting it handled. Thank you for your outstanding service 💯💯💯. Kimberly Taylor you and your team Rocks👍🏽👌🏽🙌🏽"
We responded:
"Thanks so much for your 5 star rating. We appreciate your business!!!"
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Trinity Johnson

August 21, 2026

5  out of  5
rating by Trinity Johnson
"Shay was absolutely amazing! She made getting my insurance handled so easy and stress-free. She was very helpful, patient, and made sure I understood everything. I really appreciate her taking the time to make sure I was taken care of. If you need help with your insurance, definitely ask for Shay! Highly recommend her! 💕"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Kimberly Taylor’s team. "
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Woodrow Justice

August 21, 2026

5  out of  5
rating by Woodrow Justice
"Kimberly Taylor has been my agent for many years. Unbelievable customer service. She treats all of her clients like family."
We responded:
"Woodrow, thank you for the amazing review! Our Collierville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Kimberly Taylor, your State Farm Agent "
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Adria Knight

August 19, 2026

5  out of  5
rating by Adria Knight
"Shay Tisdale is always providing outstanding service. She goes above and beyond to take care of me and my family"
We responded:
"Thank you so much for the 5 stars, Adria! We truly appreciate your feedback and are always happy to help whenever you need us. "
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T M

August 19, 2026

5  out of  5
rating by T M
"State Farm – Kimberly Taylor’s office has taken care of me for years, and Shea is truly the best point of contact I could ask for. I’ve had multiple items covered over the years, and if I ever need assistance, it has been always been handled quickly and with clear communication. They always take the time to explain my coverage so I know exactly what to expect. Consistent, reliable, and genuinely helpful — I couldn’t ask for better service."
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Wanda Brown-Taylor

August 19, 2026

5  out of  5
rating by Wanda Brown-Taylor
"My family and I have been with State Farm for over 20 years, and we have always been very pleased with the service we receive. It’s truly insurance coverage you can rely on! Ms. Shelly and the other representatives consistently provide excellent customer service and are always helpful, professional, and courteous. After more than 20 years, we’re still very satisfied customers. Highly recommend!"
We responded:
"Hi Wanda, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Collierville.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Kimberly Taylor "
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Carrie Kaye

August 14, 2026

5  out of  5
rating by Carrie Kaye
"I had a great experience with Kimberly Taylor State Farm! Trinity was so helpful, friendly, and professional. She took the time to answer all of my questions and made the insurance process so easy and stress-free. I really appreciate the great customer service and would definitely recommend this office to anyone looking for insurance!"
We responded:
"Carrie, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Collierville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Kimberly Taylor and Team "
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James Freeman

August 4, 2026

5  out of  5
rating by James Freeman
"Loved Ms. Anaesia she explained my policy and was very sweet and heartwarming young lady. She did an awesome job providing me with an auto quote 10/10 recommended Kimberly Taylor office. GREAT SERVICE!!"
We responded:
"Wow, thank you for the 5-star review, James! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "