State Farm® Insurance Agent Kimberly Taylor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Zachary Lashaune
July 4, 2025
5
out of
5
rating by Zachary Lashaune
"I've had nothing but professional and courteous costumer services from this representative. Every experience has been pleasant and respectful. State Farm is lucky to have such a representative as Mrs. Kimberly Taylor."
We responded:
"Thanks so much Mr.Zachary for your 5 star review. Here at the Kimberly Taylor Insurance Agency we take pride in providing the best customer experience every time with our valued customers. We appreciate your business and thanks so much for your kind words!!! We are here to help."
Roslyn Gary
July 3, 2025
5
out of
5
rating by Roslyn Gary
"Thank you Shea for always being professional, kind and courteous as well as going the extra mile in helping to get answers to my many questions."
Falondrea
July 2, 2025
5
out of
5
rating by Falondrea
"I am glad to have State Farm whenever I called I always receive great customer service. And they always answer my questions very professional"
Phil Larsen
July 1, 2025
5
out of
5
rating by Phil Larsen
"Shelly was extremely helpful. She answered any question I had about switching services."
Kem Woods
July 1, 2025
5
out of
5
rating by Kem Woods
"I have to say everyone has always been very professional, pleasant to talk to and most of all they always take care of business for me. Great staff. Thank yall for al you do. Ps once I start getting more discounts and saving yall will be almost perfect 🤩"
Dede’s Gaming Ent.
June 30, 2025
5
out of
5
rating by Dede’s Gaming Ent.
"No matter what my call is concerning Shelly Carter is very knowledgeable and professional in getting it handled. Thank you for your outstanding service 💯💯💯. Kimberly Taylor you and your team Rocks👍🏽👌🏽🙌🏽"
We responded:
"Thanks so much for your 5 star rating. We appreciate your business!!!"
T Robb
June 27, 2025
5
out of
5
rating by T Robb
"Phenomenal experience. Shelly(sp?), my representative, was awesome. She was very patient, knowledgeable, and thorough. I will be referring people to her."
We responded:
"Thanks you so much for your 5 star rating. Welcome to our Kimberly Taylor Insurance Agency!!! We appreciate your business and referrals."
Hope Sandifer (Hopie D)
June 25, 2025
5
out of
5
rating by Hope Sandifer (Hopie D)
"State Farm does an amazing job that we have insurance. They send reminders every month to make sure that a payment gets taken care of. When I talk to them on the phone, they are polite, caring, and knowledgeable😃👍🏾."
We responded:
"Thanks so much Hope for 5 star review."
Shortbread
June 18, 2025
5
out of
5
rating by Shortbread
"Hello i enjoyed working with Ms Shea. She took her time to break down everything to me. And made sure I understand."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ms. Shea provided you with such attentive and thorough service. At Kimberly Taylor Insurance Agency, we strive to ensure our clients feel informed and confident in their insurance decisions. We're glad to have you as part of our insurance family! Best regards, Kimberly "
James Brunson
June 18, 2025
5
out of
5
rating by James Brunson
"Very friendly and courteous and concerning"
We responded:
"Thank you for your wonderful feedback! We are delighted to hear that you found our team at Kimberly Taylor Insurance Agency to be friendly, courteous, and genuinely caring. Our priority is to provide exceptional service and support to all our clients. We appreciate you being a part of our community—welcome to our insurance family!"
Robert Nelson
June 17, 2025
5
out of
5
rating by Robert Nelson
"Thank you State Farm for the great customer service"
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service at Kimberly Taylor Insurance Agency. Our team is dedicated to providing top-notch support to our clients, and your feedback means a lot to us. We’re glad to have you with us—welcome to our insurance family! "
Carlisha Byrd
June 13, 2025
5
out of
5
rating by Carlisha Byrd
"Great Customer Service"
We responded:
"Thank you for your positive review! We’re so pleased to hear that you experienced great customer service at Kimberly Taylor Insurance Agency. Our team is dedicated to providing the best support possible, and your satisfaction is our top priority."
Jennifer Baker
June 12, 2025
5
out of
5
rating by Jennifer Baker
"I have been with Kimberly Taylor -State Farm for 3-4 years.3-4 years of excellent service.Ms.Angela one of the ladies in the office is always very professional and knowledgeable when it comes to the insurance. If she can’t answer questions she sure will find the answer quick and fast. Always quotes the best service and best prices. You will not be disappointed. Thank you Kimberly Taylor staff and office for all you do. Choose State Farm!!"
We responded:
"hank you for taking the time to share your experience! We are thrilled to hear that you have enjoyed excellent service with Kimberly Taylor Insurance Agency over the past 3-4 years. Ms. Angela truly embodies our commitment to professionalism and knowledge, and we’re glad to know she has been able to assist you effectively. Your kind words motivate us to continue providing the best service and pricing possible. We appreciate your trust in our team and your recommendation of State Farm! We love you and thank you for being a valued client!"
T Nogueira
June 12, 2025
5
out of
5
rating by T Nogueira
"Shelly has been super great and helpful to me. She has explained everything in great detail and she has taken care of me and my family. And I recommend State Farm 1000000%"
We responded:
"Thank you for your kind words! We're thrilled to hear that Shelly has provided you with exceptional service at Kimberly Taylor Insurance Agency. Our team is dedicated to ensuring our clients feel informed and supported. Your recommendation means a lot to us, and we truly appreciate your trust in State Farm. If you ever need anything else, don't hesitate to reach out by calling, texting, or emailing us."
Norriese Rogers
June 9, 2025
5
out of
5
rating by Norriese Rogers
"Working with Frida was amazing! Not only did she save us several hundred dollars a month on our auto and homeowners policies, but the level of customer service and follow-up was top tier."
We responded:
"Thank you for your fantastic review! We’re thrilled to hear that Frida was able to save you money on your auto and homeowners policies while providing exceptional customer service. We pride ourselves on our commitment to our clients, and it’s wonderful to know that Frida's efforts made a significant impact for you. If you need anything else or have further questions, please feel free to reach out! The Kimberly Taylor Insurance Agency welcomes you!!!! "
tabathia shelton
June 3, 2025
5
out of
5
rating by tabathia shelton
"Ms. Taylor and her staff are amazing. Very friendly and helpful. They always go above and beyond to make sure their customers are satisfied with the services they offer, and all questions are answered with great detail. They make you feel like family."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our Kimberly Taylor Insurance Agency. Providing exceptional service and making our customers feel like family is our top priority. We truly appreciate your support and look forward to serving you again soon!"
Rodney Leake
May 27, 2025
5
out of
5
rating by Rodney Leake
"Always there when you need them. Always polite, knowledgeable, and dependable"
We responded:
"Thanks so much Rodney for your 5 star review, and for being a long-time valued customer. I appreciate your business. we are here to help!!!"
Betty Ford
May 19, 2025
5
out of
5
rating by Betty Ford
"i have been with state farm about a year.i really appreciate the service.the agent shae is very professional and kind she always address any questions I may have. You all should be very proud of her because I am I'm praying that i be able to continue paying my premium i couldn't have picked a better service ❤️"
We responded:
"Thanks so much Ms. Betty for your star rating. It is always a pleasure to speak with you."
Renata Bates
May 17, 2025
5
out of
5
rating by Renata Bates
"The BEST The BEST The BEST is all the words that are needed to describe Kimberly Taylor State Farm Insurance Agent !!! Friendly, Professional, Dedicated, Loving and the list continues !!"
We responded:
"Thanks Renata for your 5 star review!!! We are so glad to have you as part of our family. Glad we could provide you great rates for your car insurance, as well as your life insurance. We are here if you need anything from the Kimberly Taylor Insurance Agency!!"
Kalonnie Smith
May 16, 2025
5
out of
5
rating by Kalonnie Smith
"Absolutely love the customer service here! By far the best car insurance I’ve had at an affordable price! Highly recommend them to anyone looking to purchase any kind of insurance! They take time to make sure it works with your budget and keep you updated with savings! My agent is Mrs.Tisdale and she worked with me on getting coverage when I first purchased my vehicle and still follow up to make sure everything is good! Love them! Proud to be part of the State Farm Family!"
We responded:
"Welcome Kalonnie, we are delighted to cover your life, car, life, and short term disability insurance. The Kimberly Taylor Insurance Agency appreciates your business. We are blessed to have you as a valued customer!!!"
Kyara Wortham
May 9, 2025
5
out of
5
rating by Kyara Wortham
"Very welcoming . Always willing to help with any concerns ! Great insurance company and affordable !"
We responded:
"Thanks Kyara for your 5 star 🌟 review. Welcome to our Kimberly Taylor Insurance Agency family!!!"
Curtis Clark
April 22, 2025
5
out of
5
rating by Curtis Clark
"I Enjoy coming in to make my payments because the agents are so helpful and understanding. The office makes me feel at home with positive slogans, great music, and sweet smelling aroma. Thanks for serving with a smile.😀❤️"
We responded:
"Thanks so much Mr. Curtis for your 5 star review. It was indeed a pleasure talking with you in the office. Loved your jokes, always a good time. Here at the Kimberly Taylor Insurance Agency, you are not just a customer, you are a part of our family. We are here if you need anything from us."
Kamelah Owens
April 22, 2025
5
out of
5
rating by Kamelah Owens
"Customer service is amazing"
We responded:
"I am glad you received excellent customer service. We take pride in treating our customers how we want to be treated. We welcome and appreciate you at the Kimberly Taylor Insurance Agency. We appreciate your 5 star 🌟 rating!!!"
Edwin MCcoy
April 22, 2025
5
out of
5
rating by Edwin MCcoy
"She by far the very best I've ever experienced. I really appreciate the service i get"
We responded:
"The Kimberly Taylor Insurance Agency are so grateful for your business. Thanks so much for your 5 star review. We are glad to have you as part of our State Farm Family!!!! "
GS Hawkins
April 18, 2025
5
out of
5
rating by GS Hawkins
"I continue to be impressed by the agent as well as her staff. Working with Delicia today, she went above and beyond to answer my questions and search for ways for me to bundle and save. The few times I have spoken to Kimberly or someone on her team, they always go above and beyond exceeding my expectations! Kindness and patience can go a long way, and they are writing the book on customer service, no doubt!"
We responded:
"Thanks so much for your 5 star review. We value as a customer and appreciate you choosing us to provide your insurance needs."