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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jordaen Bell

May 29, 2026

5  out of  5
rating by Jordaen Bell
"Thanks to this specific company and location for everything. I wouldn’t choose any other insurance company! The service is great and of timely matter! Also, everyone is very polite and helpful!"
We responded:
"Wow, thank you for the 5-star review, Jordaen! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Rissah Stenson

May 28, 2026

5  out of  5
rating by Rissah Stenson
"Professionalism at it’s best."
We responded:
"Rissah, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kimberly Taylor’s Team here in our Collierville office. "
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Shanbrea Lewis

May 28, 2026

5  out of  5
rating by Shanbrea Lewis
"Mrs. Shelly Carter provided outstanding customer service and made the entire insurance process smooth and stress-free. She was professional, knowledgeable, patient, and took the time to explain every detail clearly. Her communication was excellent, and she genuinely cared about helping me find the best coverage at an affordable rate."
We responded:
"Thank you for the 5-star review, Shanbrea! Here on State Farm Agent Kimberly Taylor’s Team, we are proud to serve our community and appreciate your recognition. "
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Akia Shaw

May 28, 2026

5  out of  5
rating by Akia Shaw
"Shelly is an absolute God send. Always so helpful whenever I have a question about anything. Very knowledgeable and very quick to respond. Some of the best customer service I’ve ever received."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kimberly Taylor’s Team. "
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Hope Sandifer (Hopie D)

May 28, 2026

5  out of  5
rating by Hope Sandifer (Hopie D)
"State Farm does an amazing job making sure we have insurance. They send reminders every month to make sure that a payment gets taken care of. When I talk to them on the phone, they are polite, caring, and knowledgeable😃👍🏾."
We responded:
"Thanks so much Hope for 5 star review."
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Pamela Watkins Watkins

May 28, 2026

5  out of  5
rating by Pamela Watkins Watkins
"Shelly is always so sweet and helpful."
We responded:
"Pamela, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kimberly Taylor’s Team here in our Collierville office. "
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Brianna Wright

May 28, 2026

5  out of  5
rating by Brianna Wright
"Shay is so amazing . She takes her time and listen to all your needs"
We responded:
"Thanks so much for your 5 star review"
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becky motton

May 25, 2026

5  out of  5
rating by becky motton
"Kimberly Taylor Associated have been outstanding to me and my family since we’ve joined them. We’ve been with them for years and had to leave at a time but they fought to get us back with amazing quotes and wonderful updates in regards to the quote. I’ll start first with Ms. Shay, she absolutely amazing. She’s most likely always available when needed and helps in every aspect to get you a good quote. Her team effort and care for her clients is beyond remarkable. I can’t get forget Ms. Shelly, she always answers with an uplifting spirit. She’s another agent that does outstanding and marvelous work as well. Ms. Shelly goes beyond to make sure you’re payments are update , any upcoming deals or fair quotes, ways to get discounts and always remind us to let someone know to aware my peers of their success and get others to join. These two women have helped me tremendously with quotes on almost 6 cars , amazing life insurance policies for my mom and and great rental insurance with good benefits. Need insurance Kimberly Taylor State Farm is the route to take. You will not be disappointed."
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Vincent LaSane

May 25, 2026

5  out of  5
rating by Vincent LaSane
"Great service and great price"
We responded:
"Thanks so much for the amazing review, Vincent! We really appreciate your support here in Collierville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Shelia Chandler

May 24, 2026

5  out of  5
rating by Shelia Chandler
"Shea took her time to find the best fit for me and my son. She took time to explain and answered all my questions and concerns. I highly recommend this agent."
We responded:
"Thank you so much for the 5-stars, Shelia! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Raymond Profiet

May 24, 2026

5  out of  5
rating by Raymond Profiet
"The best in business they treat customers like family 10/10 ⭐⭐⭐⭐❤️"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kimberly Taylor’s Team here in Collierville . "
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Gerald Wilder

May 23, 2026

5  out of  5
rating by Gerald Wilder
"Staff was very helpful and provided great customer service."
We responded:
"Thanks so much for the fantastic rating, Gerald! We are so glad you had a positive experience with us here on State Farm Agent Kimberly Taylor’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Marva Ruffin

May 20, 2026

5  out of  5
rating by Marva Ruffin
"Angela is awesome. Patiently assisted me with my concerns. Great customer service always!!!!! Please give them a call you will not be disappointed"
We responded:
"Thank you for the 5-star review, Marva! Here on State Farm Agent Kimberly Taylor’s Team, we are proud to serve our community and appreciate your recognition. "
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Falondrea

May 20, 2026

5  out of  5
rating by Falondrea
"I am glad to have State Farm whenever I called I always receive great customer service. And they always answer my questions very professional Thank you Angela for great 👍 customer service"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kimberly Taylor’s Team. "
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Elbony Lipford

May 19, 2026

5  out of  5
rating by Elbony Lipford
"Shea provided excellent customer service and made the entire insurance process easy and stress-free. Very professional, knowledgeable, and quick to answer all my questions. I truly appreciate the patience and help finding the best coverage for me. Highly recommend💯"
We responded:
"Elbony, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kimberly Taylor’s Team—we are always here to help!"
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Richard Wade

May 14, 2026

5  out of  5
rating by Richard Wade
"Thank you Angela, you were quick to get everything to me and handled my homeowners insurance very professionally. Oh, and the savings were huge. Thank you!!!!"
We responded:
"Thank you for your kind review of State Farm Agent Kimberly Taylor’s Team. We appreciate it!"
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Terrance Weaver

May 12, 2026

5  out of  5
rating by Terrance Weaver
"Great service and very helpful and informative."
We responded:
"Terrance, thank you for your wonderful review of State Farm Agent Kimberly Taylor’s Team!"
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Alva Donovan

May 6, 2026

5  out of  5
rating by Alva Donovan
"I was involved in a hit-and-run accident. I was not the runner and I notified Kimberly Taylor's office of the incident. Unbeknownst to me, I had called the wrong office, but they handled everything. They were very professional. They were polite and friendly. I really appreciate all that they did."
We responded:
"Thank you for the 5-star review, Alva! Here on State Farm Agent Kimberly Taylor’s Team, we are proud to serve our community and appreciate your recognition. "
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Parishea

May 5, 2026

5  out of  5
rating by Parishea
"Delicia from State Farm was awesome! She was very insightful and oh so very kind!"
We responded:
"Thank you so much for the 5-star rating, Parishea! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jackie Edwards

May 1, 2026

5  out of  5
rating by Jackie Edwards
"My State farm has been there for when I 've needed them . Accident ..roadside service ,and locked out of car"
We responded:
"Thanks so much Ms. Jackie for your 5 star rating. Here at the Kimberly Taylor Insurance Agency we strive to deliver on a promise to always be there when our customers need us most. We appreciate you being a loyal customer."
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Joi 2022

April 30, 2026

5  out of  5
rating by Joi 2022
"Shay has been such a blessing. Thank-you for going the extra mile."
We responded:
"Thanks so much for the amazing review, Joi! We really appreciate your support here in Collierville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Charlotte Jones

April 30, 2026

5  out of  5
rating by Charlotte Jones
"No matter what questions I have for Shelley from State Farm, she addresses the questions in a timely manner and I am confident that my insurance needs are being met. Thanks Shelley Carter for being an amazing agent."
We responded:
"Thanks so much for the amazing review, Charlotte! We really appreciate your support here in Collierville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Brittany Rooks

April 30, 2026

5  out of  5
rating by Brittany Rooks
"Shelly is always just one call away when I need her."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Kimberly Taylor’s Team. "
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Duval Lee

April 30, 2026

5  out of  5
rating by Duval Lee
"Very professional, and very helpful. Very effective communicators."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kimberly Taylor’s Team. "
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Margaret Townsel

April 30, 2026

5  out of  5
rating by Margaret Townsel
"Shelly is great!!! Very helpful and attentive. She handles all my insurance needs with knowledge and care. As a person who never had their own insurance, Shelly made sure I was taken care of."
We responded:
"Margaret, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kimberly Taylor’s Team is just a call or email away!"