Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Nelson

Robert Nelson

September 25, 2026

5  out of  5
rating by Robert Nelson
"Great customer service thanks Shea"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Que

Que

September 23, 2026

5  out of  5
rating by Que
"This lady really loves her job she will absolutely have your back I recommend her great service amazing results"
We responded:
"Hi Que, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Kimberly Taylor, Your State Farm Agent "
Profile photo of Cxrtified Brandon

Cxrtified Brandon

September 23, 2026

5  out of  5
rating by Cxrtified Brandon
"Ms.Kim Taylor was very helpful and professional.. and the price will be right for you"
We responded:
"Thank you for the 5-star review of Kimberly Taylor’s team - we really appreciate your kind words! "
Profile photo of Angela Young

Angela Young

September 21, 2026

5  out of  5
rating by Angela Young
"The representative Angela provided great customer service, very pleasant. She was very knowledgeable about insurance and was able to sign me up quickly with a great price!"
We responded:
"Angela, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Collierville insurance team is always here and happy to help. "
Profile photo of CS BOYCE

CS BOYCE

September 21, 2026

5  out of  5
rating by CS BOYCE
"Great customer service! Trinity was friendly, helpful, and made everything quick and easy. Definitely recommend!"
We responded:
"CS, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of abdourahane balde

abdourahane balde

September 17, 2026

5  out of  5
rating by abdourahane balde
"Ms. Angela has been absolutely amazing! From the moment I started working with her, she made the entire car insurance process simple, smooth, and stress-free. She is incredibly professional, patient, knowledgeable, and genuinely takes the time to make sure you understand your coverage and options."
We responded:
"Thanks so much for the fantastic rating, abdourahane! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Larry Freeman

Larry Freeman

September 15, 2026

5  out of  5
rating by Larry Freeman
"Angela provided great customer service and she was very professional."
We responded:
"Thank you for the 5-star review of Kimberly Taylor’s team - we really appreciate your kind words! "
Profile photo of tabathia shelton

tabathia shelton

September 14, 2026

5  out of  5
rating by tabathia shelton
"Ms. Angela with Kim Taylor State Farm in Collierville Tn was amazing. Very friendly and helpful. They always go above and beyond to make sure their customers are satisfied with the services they offer, and all questions are answered with great detail. They make you feel like family."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our Kimberly Taylor Insurance Agency. Providing exceptional service and making our customers feel like family is our top priority. We truly appreciate your support and look forward to serving you again soon!"
Profile photo of Sheron Rhodes

Sheron Rhodes

September 14, 2026

5  out of  5
rating by Sheron Rhodes
"Kimberly Taylor is very knowledgeable as to all my insurance need got me great prices."
We responded:
"Thank you so much for the 5 stars, Sheron! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of J.R. Tha MailMane

J.R. Tha MailMane

September 14, 2026

5  out of  5
rating by J.R. Tha MailMane
"Very professional and helps gets issues resolved quickly.. 🔥🔥🔥🔥🔥🔥🔥"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Cedric Smith

Cedric Smith

September 11, 2026

5  out of  5
rating by Cedric Smith
"Shelly is always helpful and in good spirit every time I call she even got me to add health insurance.Thanks Shelly keep up the Good work she should be employee of the Year if it was up to me"
We responded:
"Hi Cedric, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Kimberly Taylor, Your State Farm Agent "
Profile photo of Kesia Smith

Kesia Smith

September 11, 2026

5  out of  5
rating by Kesia Smith
"You guys do an awesome job! My representative Shelly was very knowledgeable, friendly, and professional! She took care of me within a few minutes! Keep up the great work!"
We responded:
"Wow, thank you for the 5-star review, Kesia! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Cameron Saines

Cameron Saines

September 11, 2026

5  out of  5
rating by Cameron Saines
"I had such a great experience working with Trinity at Kimberly Taylor State Farm! She helped me get everything taken care of quickly and made the whole process simple. Her customer service was amazing, and she was so easy to talk to. If you need help with your insurance, definitely ask for Trinity!"
We responded:
"Cameron, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Collierville insurance team! - Your State Farm Agent, Kimberly Taylor "
Profile photo of henry robinson

henry robinson

September 4, 2026

5  out of  5
rating by henry robinson
"I had an amazing experience working with Angela"
We responded:
"Thank you for the 5-star review of Kimberly Taylor’s team - we really appreciate your kind words! "
Profile photo of Alexcia Warren

Alexcia Warren

September 4, 2026

5  out of  5
rating by Alexcia Warren
"I had an amazing experience with Crystal Booth! She was very patient throughout my car buying process and even drove back to work during her after hours just to get my car insured!!! I’m so beyond blessed and grateful to have worked with her. I would give 10 stars if I could, her going above and beyond was amazing!!!"
We responded:
"Alexcia, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Kimberly Taylor and Team "
Profile photo of Suhei Garcia

Suhei Garcia

September 2, 2026

5  out of  5
rating by Suhei Garcia
"Buen team muy comunicativas especial shelly"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of T Robb

T Robb

September 2, 2026

5  out of  5
rating by T Robb
"Phenomenal experience. Shelly(sp?), my representative, was awesome. She was very patient, knowledgeable, and thorough. I will be referring people to her."
We responded:
"Thanks you so much for your 5 star rating. Welcome to our Kimberly Taylor Insurance Agency!!! We appreciate your business and referrals."
Profile photo of William Jones

William Jones

September 2, 2026

5  out of  5
rating by William Jones
"Shelly and Shea are always so helpful whenever I call or visit. I would highly recommendto them to anyoneI know."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Collierville insurance team. "
Profile photo of Randy Sandlin

Randy Sandlin

September 2, 2026

5  out of  5
rating by Randy Sandlin
"Kimberly and her staff are the best!! They have taken great care of my family and all of our needs!! Extremely pleasant to deal with and they ALWAYS take care of what they say they are going to do!! I highly recommend them!! I absolutely love them!!"
We responded:
"Thank you so much for the 5 stars, Randy! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Madison Chandler

Madison Chandler

August 31, 2026

5  out of  5
rating by Madison Chandler
"Great customer service very helpful Trinity was very helpful."
We responded:
"Madison, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Collierville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Kimberly Taylor and Team "
Profile photo of Jessica Horn

Jessica Horn

August 31, 2026

5  out of  5
rating by Jessica Horn
"Very nice people. Lovely conversation. I know they'll take care of me"
We responded:
"Thank you so much for the 5 stars, Spectrum! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Destaney Hopkins-Brown

Destaney Hopkins-Brown

August 31, 2026

5  out of  5
rating by Destaney Hopkins-Brown
"Shelly Carter was such a great help. I would highly recommend her help to anybody. Great experience"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Kimberly Taylor’s team. "
Profile photo of Dee Millz

Dee Millz

August 31, 2026

5  out of  5
rating by Dee Millz
"Ms Shelly was so nice and professional, she was also very helpful and that made me feel good."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Collierville. "
Profile photo of Angela Tillmon

Angela Tillmon

August 31, 2026

5  out of  5
rating by Angela Tillmon
"Shelly Carter is a delight to work with very friendly, knowledgeable and professional"
We responded:
"Wow, thank you for the 5-star review, Angela! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Erika J

Erika J

August 27, 2026

5  out of  5
rating by Erika J
"The staff is very courteous, knowledgeable and professional in all aspects. No matter how many times I have to call in, they are always ready to help."