State Farm® Insurance Agent Kimberly Taylor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hope Sandifer (Hopie D)
May 15, 2026
5
out of
5
rating by Hope Sandifer (Hopie D)
"State Farm does an amazing job making sure we have insurance. They send reminders every month to make sure that a payment gets taken care of. When I talk to them on the phone, they are polite, caring, and knowledgeable😃👍🏾."
We responded:
"Thanks so much Hope for 5 star review."
Richard Wade
May 14, 2026
5
out of
5
rating by Richard Wade
"Thank you Angela, you were quick to get everything to me and handled my homeowners insurance very professionally. Oh, and the savings were huge. Thank you!!!!"
Terrance Weaver
May 12, 2026
5
out of
5
rating by Terrance Weaver
"Great service and very helpful and informative."
We responded:
"Terrance, thank you for your wonderful review of State Farm Agent Kimberly Taylor’s Team!"
Alva Donovan
May 6, 2026
5
out of
5
rating by Alva Donovan
"I was involved in a hit-and-run accident. I was not the runner and I notified Kimberly Taylor's office of the incident. Unbeknownst to me, I had called the wrong office, but they handled everything. They were very professional. They were polite and friendly. I really appreciate all that they did."
We responded:
"Thank you for the 5-star review, Alva! Here on State Farm Agent Kimberly Taylor’s Team, we are proud to serve our community and appreciate your recognition. "
Parishea
May 5, 2026
5
out of
5
rating by Parishea
"Delicia from State Farm was awesome! She was very insightful and oh so very kind!"
We responded:
"Thank you so much for the 5-star rating, Parishea! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Jackie Edwards
May 1, 2026
5
out of
5
rating by Jackie Edwards
"My State farm has been there for when I 've needed them . Accident ..roadside service ,and locked out of car"
We responded:
"Thanks so much Ms. Jackie for your 5 star rating. Here at the Kimberly Taylor Insurance Agency we strive to deliver on a promise to always be there when our customers need us most. We appreciate you being a loyal customer."
Falondrea
May 1, 2026
5
out of
5
rating by Falondrea
"I am glad to have State Farm whenever I called I always receive great customer service. And they always answer my questions very professional Thank you Savanna for great 👍 customer service"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kimberly Taylor’s Team. "
Joi 2022
April 30, 2026
5
out of
5
rating by Joi 2022
"Shay has been such a blessing. Thank-you for going the extra mile."
We responded:
"Thanks so much for the amazing review, Joi! We really appreciate your support here in Collierville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Charlotte Jones
April 30, 2026
5
out of
5
rating by Charlotte Jones
"No matter what questions I have for Shelley from State Farm, she addresses the questions in a timely manner and I am confident that my insurance needs are being met. Thanks Shelley Carter for being an amazing agent."
We responded:
"Thanks so much for the amazing review, Charlotte! We really appreciate your support here in Collierville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Brittany Rooks
April 30, 2026
5
out of
5
rating by Brittany Rooks
"Shelly is always just one call away when I need her."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Kimberly Taylor’s Team. "
Duval Lee
April 30, 2026
5
out of
5
rating by Duval Lee
"Very professional, and very helpful. Very effective communicators."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kimberly Taylor’s Team. "
Margaret Townsel
April 30, 2026
5
out of
5
rating by Margaret Townsel
"Shelly is great!!! Very helpful and attentive. She handles all my insurance needs with knowledge and care. As a person who never had their own insurance, Shelly made sure I was taken care of."
We responded:
"Margaret, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kimberly Taylor’s Team is just a call or email away!"
Antoinette Cooper
April 28, 2026
5
out of
5
rating by Antoinette Cooper
"Shelly was great! I kept changing items on my homeowners insurance policy and she was right there. We talked several times throughout the day and finally made a decision. Thank you so much for your patience!!!"
We responded:
"Thank you so much for the 5-star rating, Antoinette! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Anthony Pettes
April 27, 2026
5
out of
5
rating by Anthony Pettes
"Shelly is always so very helpful anytime I call or come into office. I have been with them for several years now and I’m looking forward to many more"
We responded:
"Thank you for the fantastic review, Anthony! We are always here to help with your insurance needs here in Collierville . "
Betrice Brown
April 24, 2026
5
out of
5
rating by Betrice Brown
"I am truly pleased with services that I received from State Farm. I truly appreciate you and your staff. Betrice K. Brown, Client"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kimberly Taylor’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Collierville ."
Darakhsha Momin
April 22, 2026
5
out of
5
rating by Darakhsha Momin
"She was very supportive and kind"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Kimberly Taylor’s Team. "
Cheryl Jones
April 22, 2026
5
out of
5
rating by Cheryl Jones
"I just want to extend my appreciation to Shelly Carter and recognize her for assisting me with my annual renewal. Shelly’s customer service and tone was outstanding the moment she answered my call. She was very knowledgeable and informative of my questions and concerns. Thank you Mrs. Shelly for your cheerful personality and excellent professionalism."
We responded:
"Thank you for the fantastic review, Cheryl! We are always here to help with your insurance needs here in Collierville . "
Robert Nelson
April 22, 2026
5
out of
5
rating by Robert Nelson
"Thank you State Farm for the great customer service. Always there support my family and household."
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service at Kimberly Taylor Insurance Agency. Our team is dedicated to providing top-notch support to our clients, and your feedback means a lot to us. We’re glad to have you with us—welcome to our insurance family! "
mallory calvin
April 15, 2026
5
out of
5
rating by mallory calvin
"Savannah was great! She was on top of everything i asked for and got it back to me in a timely manor. Super impressed with how hard she works. She was able to work with Mrs. Shay and get me the best quote possible for mortgage insurance, and was cheaper than other companies by THOUSANDS! She was 100% up front and honest at all points in time, and as a customer, it is something i greatly appreciate! I 100% recommend Kimberly Taylor- State Farm"
We responded:
"Thank you so much for the 5-star rating, mallory! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Oluwabunmi Bayo
April 14, 2026
5
out of
5
rating by Oluwabunmi Bayo
"A-1!!! I've been insured with State Farm for over a year, now. The ABSOLUTE BEST part of my time with the company has been with Kimberly Taylor and her staff. And they continued their hot streak this morning! I have yet to have an issue that they couldn't help me with, and each issue was solved with a friendly voice and welcoming demeanor. If I could direct all of my needs straight to/through them, I would every single time. BIG THANKS to Shelly! Super helpful and pleasant."
We responded:
"Thanks so much for your 5 🌟 rating. We are very glad to have you as part of our Statefarm family. We are here to help in all your insurance needs!!! We are always just a phone call away."
Tommie Franklin
April 10, 2026
5
out of
5
rating by Tommie Franklin
"great experience and very helpful with everything. will recommend to anybody that is looking for insurance"
We responded:
"Wow, thank you for the 5-star review, Tommie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Dennis Jones
April 9, 2026
5
out of
5
rating by Dennis Jones
"Great customer service"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kimberly Taylor’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Collierville ."
Katlyn Marie
April 9, 2026
5
out of
5
rating by Katlyn Marie
"Some of the best staff very sweet, helpful, and patient with all my questions. They broke everything down for me in ways I could understand exceptional team and great prices!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kimberly Taylor’s Team. "
Vincent Greer
April 2, 2026
5
out of
5
rating by Vincent Greer
"Ms.Shay is such a sweet soul she always helps me the most she can & has been such a big help over the years"
Cary Hollins
April 2, 2026
5
out of
5
rating by Cary Hollins
"The ladies at the State Farm are excellent. They helped me save alot of money on auto and my renters insurance. Shay &Shelley two great ladies with excellent customer"
We responded:
"Thanks so much for the 5 🌟 rating. We are always here to help and make sure you are covered!!!"